SOFTWARE DEVELOPMENT LIFECYLE MANAGEMENT
Innovation and Customer Service Are the Keys to Your Business
Many companies are re-focusing on their core competencies. They must make the hard choices and focus on the efforts that deliver the most value to their customers and their business. They need to focus on their core competencies which are knowing the customer, the market, and keeping one step ahead of the competition.
But at the same time, these same companies are faced with a myriad of challenges such as asking their Engineering or Development organizations to concentrate on innovation, meet demanding engineering efforts, create richer functionality in new or existing products, and upgrade to new platforms or technologies just to stay current with the marketplace.
As a trusted business partner, Infospectrum specializes in supporting our clients in various stages of the software development lifecycle. We can help in a particular stage such as design, coding or testing, release, maintenance and support. Alternatively, we can also take on the development of an entire product, component, module or technical capability. We then work along side you to ensure final product integration, customer delivery, and assist you in meeting the expectations of your customer or marketplace.
Increasingly, companies are finding this allows them to focus on their core strengths, retain specific domain knowledge, innovation, and ideation yet relieves them of non-core or routine development efforts at considerably less cost and equal or better quality.
We Ensure Delivery and Clients Maintain Strategic Control of Their Product and Process
When it comes to software engineering projects and product development, we understand that delivery is everything. And the delivery – whether it is a software product, documentation, or after-market customer service -- must be of the highest quality, on time, and on budget. We also understand the complexity of today’s business requirements, technology, schedule and cost factors can put successful delivery increasingly at risk for companies. Equally important, we also understand the critical importance of a client’s intellectual property.
As a trusted outsourced software development partner, Infospectrum’s approach is fundamentally structured to mitigate project execution risk, meet the client’s needs while ensuring strategic control always remains in the hands of the client. First, we align our Quality Management and Agile Program Management processes with those of our clients. And then, based on the scope and needs of our clients, we plan, execute and manage each assigned phase of the software engineering project or product development lifecycle as follows:
- Business or Product Requirements Document – using our business and industry vertical experience, we can lead or support business requirements gathering and documentation efforts such as industry best practice research and surveys, customer workshops and on-site reviews, or structure other requirements gathering activities anywhere on the globe.
- Design & Architecture – we will architect, design and produce detailed design documents for software products, components and related technology, using our standard documentation methodology or aligning with the client’s methodology.
- Development – we will produce software engineered products, code, and technology to the design specifications, taking into consideration performance, platform, maintenance and other deployment factors.
- Testing – we will develop a unit and system test approach, including black box and white box test processes, test methods, standards, automated test tools approach, test plans, execution, exception tracking/resolution, and metrics-based management.
- Documentation – we will develop all required technical and functional documentation, programmer notes, test documentation, installation guidelines, system administration, technical or functional training materials, and any other end-customer documentation required to understand and manage the software products.
- Release Management – we will manage initial Alpha/Beta releases and configurations, as required, as well as final engineered software products or production-ready General Availability (GA) releases.
- Maintenance and Post-Release Support – using service level agreements and metrics, we can provide full or specific levels of product and end-customer support, including Help Desk, on-site support, or combinations of on-site and off-shore support tailored to need. We can provide full configuration and release management services, support migration of older technologies to new technologies such as SaaS or SOA, as well as develop enhancements, analyze and fix bugs, and, on our clients’ behalf, provide excellent and seamless customer service.
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